Shared inbox
Keep every customer thread in one place with assignment, notes, and clear ownership.
See how it works Oatmeal raises $80M Series A Learn more
Customer support that feels like a conversation.
Simplify your shared inbox, collaborate effortlessly, and give every customer a reply that feels personal even when AI handles the first draft.
AnomalyPine LabsConciseOrbitalLooplyQuirk
Powerful features
Everything you need to deliver personal, organized, and fast support.
Work smarter, reply faster, and keep every customer conversation in one simple inbox designed for teams.
AI-assisted replies
Draft responses with context from previous threads, docs, and product data in seconds.
Explore inbox agentBuilt for scale
The inbox powering customer conversations everywhere.
From startup teams to global organizations, Oatmeal keeps response quality high as volume grows.
2M+Messages processed weekly
99.98%Platform uptime
140+Countries served
8 minMedian first response time
What our customers are saying
Teams use Oatmeal to reduce chaos, speed up responses, and keep support quality consistent.
Oatmeal gave us one queue for every channel. We stopped losing context and started fixing issues faster.
Jordan Rogers Founder at Anomaly Automation handles repetitive tickets so the team can focus on high-value conversations.
Lynn Marshall Founder at Pine Labs We moved from scattered inboxes to a single support workflow in two days and never looked back.
Rajat Singh Head of Support at Concise Our response quality improved immediately because context, history, and ownership all live together now.
John Walters CPO at Orbital As a lean team, we finally have enterprise-grade support operations without enterprise overhead.
Noah Gold CEO at Looply Oatmeal unified people, process, and reporting. It removed friction we had accepted as normal.
Mark Levinson COO at Quirk Questions and answers
Everything teams ask before moving their support workflow into Oatmeal.
Do I need a credit card to start?
No. You can start a free trial with full product access and add billing only when you are ready.
Can my whole team share one workspace?
Yes. Invite teammates, assign conversations, and manage permissions by role.
Can I connect existing email channels?
Yes. Connect support addresses and route messages into shared queues with zero forwarding hacks.
Do you offer SSO and audit logs?
Yes on Business and Enterprise plans, including role-based access controls and detailed activity history.
Pricing to fit your business needs.
Starter
$12 /mo
Small teams getting started with shared inboxes
- Shared inbox for up to 2 mailboxes
- Tagging and assignment
- Private notes
- Basic automation
- Email support
Growth Most popular
$49 /mo
Growing teams needing collaboration and insights
- Everything in Starter
- AI inbox assistant
- Unlimited mailboxes
- Reporting dashboard
- Slack integration
Pro
$299 /mo
Support-focused organizations and larger teams
- Everything in Growth
- Custom roles and permissions
- Automation engine
- API access
- SSO and SOC 2 compliance
Ready to make customer support feel simple again?
Join teams using Oatmeal to deliver faster, friendlier support without losing the human touch.